Customer Service

Full time
Customer Service/Administrative
Ref. CGRO 2023/117

Customer Service

  • Are you a communicative person?
  • English is your second language?
  • Do you master Excel (VLOOKUP and Pivot Table)?

3 times yes?

Selection stages:

  • In case you fit the profile, you will be contacted by an HR Specialist in order to establish a first interview, on-line or on the phone
  • After the first interview there will be an interview on-site with the Supply Chain Manager, followed by the decision for one of the candidates

Our promises to you

  • We take care of your professional development through intensive and continuous training programs
  • You will have contact with an international working environment with colleagues in different European countries
  • An attractive career perspective in a successful and growing company
  • A great team of colleagues who will welcome you as if you have known them forever
  • Free transportation (you can chose to come with your own car or the transport offered by the company)
  • Meal vouchers
  • 13th month salary paid together with your December salary according to our internal rules
  • Schedule from 8 am to 4:20 pm (Monday - Friday), no overtime needed

You will be responsible for

  • Day-to-day communication with the customers related to delivery schedule, order confirmation, potential material and delivery issues
  • Responsible for collection of customers’ orders, process and confirmation towards the customers
  • Issues invoices towards the customers on timely and accurate manner and follow any customer issues related to invoicing
  • Prepare reports (delivery situation, forecast-delivery discrepancies, and customer history orders)

You will report to Supply Chain Manager.

You are the missing link when you recognize yourself in the following

  • University degree
  • Experience with international customer service activities, logistics and distribution
  • Organized and detail oriented, ability to multi-task
  • Planning & organizing skills
  • Good computer skills (MS Office Excel)
  • Very good command of English; German is a plus
  • Capacity of taking quick decisions, great team player
  • SAP experience is a plus

Ready to become our missing link?

You can apply by filling the form.