Embedding Continuous Improvement Across 2,700 Employees Worldwide

Connect Group announces the launch of Operational Excellence, a transformative strategic initiative that embeds continuous improvement into every process, team, and facility across the organization. As one of our strategic tracks in the company's roadmap to 2028, this project reinforces Connect Group's commitment to sustainable growth, innovation, and exceptional customer value.

For Connect Group, excellence is not a new aspiration—it has long been an inherent part of the company’s DNA. What evolves now is the structured, organization-wide emphasis placed on this principle. 

To reinforce it, the company has established a dedicated Operational Excellence division deployed across all manufacturing plants. This framework is complemented by ongoing communication and active employee involvement to ensure the consistent and disciplined application of best practices throughout daily operations.

Tazasgente
News
Mujernews

A Culture of Excellence

"Operational excellence is not a goal—it's a way of thinking," states Zdeněk Škvain, Head of Operational Excellence at Connect Group. 

"This initiative touches every one of our 2,700 employees across all locations. It's about creating a culture where continuous improvement becomes second nature, where every team member feels empowered to identify opportunities and drive positive change."

The program is built on 10 core principles including Customer Value Focus, Lean Waste Elimination, Continuous Improvement (Kaizen), Data-Driven Decision Making, Built-in Quality, and Employee Engagement—guiding how Connect Group thinks, acts, and improves every day.

Through lean processes, automation, and efficiency improvements, Connect Group aims to eliminate waste, optimize operations, and deliver maximum value to customers while maintaining the highest quality standards.

Key Customer Benefits

Operational Excellence delivers direct, measurable benefits to Connect Group's partners:

  • Enhanced Quality & Reliability
    Built-in quality controls and error-proofing methodologies ensure consistently superior products with reduced defect rates.
  • Faster Time-to-Market
    Streamlined processes and lean waste elimination accelerate production cycles and shorten lead times.
  • Increased Flexibility
    Standardized processes and improved flow enable faster response to changing customer requirements and market demands.
  • Cost Optimization
    Efficiency improvements and waste reduction create better value without compromising quality.
  • Transparent Communication
    Data-driven decision making and visual management systems provide customers with real-time insights into their projects.

"Our customers are at the heart of everything we do," adds Škvain. "Every improvement we make internally strengthens our ability to deliver exceptional value, reliability, and partnership to those who trust us with their most critical electronics manufacturing needs."

An 11-Step Roadmap to Excellence

Connect Group's structured approach ensures sustainable implementation across all facilities:

Foundation Building – Defining strategy, assembling dedicated teams, and assessing current state through Value Stream Mapping (VSM)

People Development – Comprehensive Lean Six Sigma training programs for all employees, from White Belt fundamentals to advanced Green Belt certification

Tool Deployment – Implementation of proven methodologies including 5S, SMED, Kanban, Standard Work, TPM, and Six Sigma DMAIC

Digital Integration – Leveraging technology through standardized systems, data dashboards, and a dedicated Continuous Improvement Portal

Sustainability & Scale – Embedding operational excellence into strategic planning and scaling successful practices across all global facilities

A dedicated Operational Excellence team, led by Zdeněk Škvain with coordinators at each major facility, ensures consistent execution and knowledge sharing worldwide.

Building Future-Ready Operations

"Let's make improvements today for a better tomorrow," reflects the motto of Connect Group's Operational Excellence team.

With comprehensive training already underway—including Lean Sigma White Belt certification for all employees—the company is building a foundation where every individual contributes to the shared commitment of continuous improvement.

As Connect Group strengthens its position among Europe's top EMS providers, the Operational Excellence initiative ensures that growth remains sustainable, processes stay efficient, and quality is never compromised.

 

  • Want to learn more about how Operational Excellence benefits your projects?
    Contact your Connect Group account manager.